Shipping (US & International)
DOMESTIC SHIPPING (USA) 8 Bucks shipping on all shipments in the Continental US! (Nothing too fancy here. We just charge you 8 bucks every time we ship something standard shipping in the continental USA) This does not include any packages over 14lbs in weight such as tanks or weights. Most of these are listed or we will contact you with these shipping fees. Below is our FedEx Ground Domestic Shipping mat
FREE INTERNATIONAL (and Domestic US and APO/AE) SHIPPING ON HALCYON MC SYSTEMS AND CANNISTER LIGHTS! That's right. We offer free shipping (USPS Priority Airmail Only) to most countries on all Halcyon BC Systems (not including 5lb STA weight) and Canister Lights. These countries include most all European Countries, Great Britain, Australia, Israel, Japan and US territories, APO and AE. Many more countries are included, please contact us if you want to know if your country applies. Free shipping only includes the weight and size of the MC System and does not include any other accessories or the 5lb STA weight. We use a fixed base cost for the shipping, so if you order more then the MC System or Cannister Light we just figure the total cost of the shipment, subtract our base and you pay the difference. So it is still a great bargain! Our free shipping INCLUDES the cost of the insurance for the MC System or the Light. Any additional shipping charges for add-ons will be emailed to you. Shipping charges have nothing to do with your countries customs duties or VAT... Please read our information on shipping internationally below.
So this is how it works.... Let's say you live in Hong Kong and you order a Halcyon 30 Eclipse System with Stainless BP and a 5lb weight and knife. We pay the shipping for the 13lbs (6.kg) for the system and any additional weight you pay for. For example, if you lived in Hong Kong this would equate to an additional weight of 5lbs (2.2kg) of weight and an additional charge of $7.55US for shipping. So not that much. Now please remember, your countries shipping costs may be more. This is an example based on Hong Kong. If you want us to quote this ahead of time, please email us.
It is our goal to ship your order within 24 hours of receipt of the order and we normally do. We have to receive an order by 12noon CST USA to ship the same day. Normal UPS Shipping times are about 5 working days ground service to our farthest UPS point. Since there is no consistancy in our type of business, we can't guarantee a 24 hour ship so the "worst case" senario is 5 days. Please let us know if you require the item by a specific time and we will do everything we possibly can to meet that shipment need.
If we can't ship the same day...we will contact you by email and also by phone. We do not process payment for your goods until they are shipped. We do not charge your card until the product ships.
Ground Shipping 8 bucks shipping rates do not include Hawaii, Alaska, PR, St. John or any other US Territories or any other countries. (just the 48 US states that are all connected to each other!)
EXPEDITED AIR SHIPPING (3 Day, 2 Day, Next Day) ...We also offer shipping via FedEx three day, 2nd Day Air and Next Day Air Saver. Shipments costs via 3 day, 2nd Day Air and Next Day Air may be need to be adjusted based on the items shipping size such as Dry Suits, weights and Tanks, Backplates and harnesses systems, etc. If a web quoted shipping cost must be adjusted, we will contact you for your permission before we process your order. However this does not guarantee that it will ship the same day. Only that we will ship the item that method. Note: UPS does not count the day of shipment and weekends or holidays in 3, 2 or next day shipping. For example, if you place an order for second day shipping on a Monday it will arrive to you on a Wednesday. Likewise, if you place the same order on a Friday it will arrive to you on a Tuesday. Again....if you need something by a specific day, let us know and we will give you the best advice we can to get it to you by then.
We can not, and will not under any circumstances - be held responsible for losses incurred due to delays in shipping. We have no control over the shipping. All deliveries are sent by either FedEx Ground, FedEx Express or US Postal Service!
INTERNATIONAL SHIPMENTS - (We are happy to ship internationally and we do a lot of it!) It is very important you understand how international shipping works prior to you ordering something from another country and the tax's or VAT that your country may charge on shipments to you. (we do not know what that is, we only know what our country charges!) Our Shipping charges for international shipments are billed at actual shipping costs plus insurance and a $2.00US handling fee. Once an international shipment is received by us, we process the order and send you a confirmation along with the shipping total. Your shipment is physically dropped off at the post office the next morning so if you do not like the shipping fees and want to cancel the order, please contact us right away. We ship Internationally via US Postal Service Airmail.
We may also contact you requesting the Bank name and customer service phone number of your credit card issuing bank. (this is for "your" protection)
Please be aware that estimated shipping times via US Postal Service does not include any delay in customs, or a delay within your countries postal system. We also do not have any way to track the package once mailed US Postal Service. All they can tell us is that it made it to your country or not. If you wish tracking, then you will have to have us ship the package FedEx. Once we have mailed the package we cannot and will not under any circumstances be responsible for it's delivery within a estimated time period. This is because it could be held up in customs or within your countries courier service.
VAT & Customs - You are also responsible for any customs duties required for your country. This is not included in your shipping costs.
We will not under any circumstances ship to the following countries unless the payment is in the form of a Bank Wire Transfer - Nigeria, Indonesia, Morocco, Malaysia (We're sorry if you are a legitimate buyer from those countries - please contact us ahead of time if you are!)
INTERNATIONAL SHIPPING COSTS - We ship using USPS Airmail unless you specify FedEx. Airmail. Feel free to email us for estimated shipping rates to your country, or you can also roughly figure them out yourself by estimating the shipping weight of the package and going to to www.usps.com , go to international shipping, put in your country, the weight of the package and this will give you the cost of the shipment without our $2 International shipping fee and the insurance. All packages will ship insured. Insurance is the exact cost charged to us buy the shippers insurance. All FedEx Express packages will ship signature required.
Estimated shipping? Here is a rough idea about what certain weights cost to ship internationally. We based this on shipping to the UK which seems to be about the high end of shipping costs for some reason. Please remember that actual shipping costs are based on your country. It may be a bit more or it may be less. If you want to please go to www.usps.com for additional information.
2lbs - $17US
5lbs - $37US
10lbs - $62US
14lbs - $80US (example - Halcyon BC System!)
PAYPAL - If you pay via Paypal on an International Shipment we will invoice you through paypal for the shipping once the order is packaged and the shipping costs calculated.
TERMS OF SERVICE - Our terms for shipping are FOB Origin (Cedar Rapids, IA) We are not responsible or liable for the delivery of your purchase once it is turned over to the shipping carrier. (USPS, FedEx, etc) Your purchase will be insured and if lost in the mail reimbursement or replacement of the shipment is done through the insurance company that we have insured the purchase through. Insurance claims may not be submitted to the insurance company for 45 days from the date of shipment and your cooperation in providing documentation of the loss is required for reinbursement or replacement.
By ordering from us, you fully accept and agree to our terms and conditions.
Please contact us if you have any questions at firstname.lastname@example.org